Case Study · Mining
Nine-figure fleets tracked on clipboards and in heads
One operation kept every warranty document for its fleet in a single zip file. Nobody had opened it in years. Components failed and were replaced at the mine’s cost while the terms that would have covered them sat unread in the archive.
Why it happens
Mining equipment is some of the most valuable machinery on earth. A single haul truck can cost more than $5M, and a full fleet with fixed plant runs well into nine figures. Yet the obligations and warranties attached to that equipment are typically tracked in Excel sheets, on clipboards, and in the heads of a few long-serving engineers.
The fleet is never one brand. Each OEM sets its own service intervals, condition requirements, and claim windows, and syncing maintenance schedules across machine types and manufacturers is genuinely complex. Miss an interval on one machine and its warranty is quietly compromised.
It is also an insurance problem. When something major fails, insurers and OEMs both want proof the equipment was maintained to standard. If the paper trail lives on a clipboard, that proof is hard to produce, and the operator carries risk it already paid to transfer.
The Canary difference
Canary extracts the obligations and entitlements from every OEM warranty and maintenance-and-repair contract, links them to individual assets and components, and merges the competing service requirements into one schedule that keeps every brand’s coverage valid.
Every service, inspection, and repair is recorded against the obligation it satisfies, building a continuous, timestamped record of doing the right thing. When an insurer or OEM asks for evidence, it exists, and every failure is reconciled against live coverage before the repair is paid for.